Privacy policy
Privacy Policy
At Eze Jewelry (referred to as "we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ezejewelry.com (the "Site") or make a purchase from our store. By using the Site, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide, improve, and personalize your experience with our website.
Personal Information:
When you visit our Site or make a purchase, we collect certain information to process your orders, offer you better services, and communicate with you. This may include:
Contact Information: Name, email address, phone number, mailing address.
Payment Information: Credit/debit card details (processed securely through third-party providers).
Order Information: Products purchased, shipping details, and billing information.
Non-Personal Information:
We also collect non-personal information to optimize our website and improve user experience, such as:
Device Information: Browser type, IP address, device type, operating system.
Usage Information: Pages visited, time spent on our website, search terms, and interactions with the Site.
Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our Site, such as remembering your preferences and tracking user activity. You can control cookie settings through your browser. Please refer to our Cookie Policy for more details.
2. How We Use Your Information
We use the information we collect for several purposes, including:
Order Processing and Fulfillment: To process your orders, provide you with invoices, and arrange for shipping.
Customer Support: To respond to inquiries and provide support regarding our products and services.
Marketing and Promotions: To notify you about new products, services, promotions, and events (you can opt-out at any time).
Website Improvement: To personalize and improve your experience on our website, including website optimization and analytics.
3. Sharing Your Information
We may share your personal information with trusted third-party service providers to help us fulfill our services, such as:
Payment Processors (e.g., Shopify Payments, PayPal) to securely process transactions.
Shipping Partners (e.g., FedEx, DHL) to deliver your orders.
We may also share your information if required to comply with legal obligations, such as responding to subpoenas or court orders, or to protect our rights and safety.
Third-Party Privacy Policies:
Our service providers, such as Shopify, have their own privacy policies. We encourage you to read their privacy policies for information on how they handle your personal information.
Shopify Privacy Policy: [https://www.shopify.com/legal/privacy]
4. Your Rights
Depending on where you live, you may have certain rights regarding your personal data, including:
Right to Access: Request copies of your personal information we hold.
Right to Rectification: Request that we correct any inaccurate or incomplete information.
Right to Erasure: Request that we delete your personal information, subject to legal obligations.
Right to Restriction: Request that we limit the processing of your personal information.
Right to Data Portability: Request a copy of your personal information in a structured, commonly used format.
Right to Object: Opt out of certain processing activities, including direct marketing.
If you wish to exercise any of these rights, please contact us at sales@ezejewelry.com. We will respond promptly and in accordance with applicable laws.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, complying with legal obligations, and resolving disputes. Once this period ends, we will securely delete or anonymize your information.
6. Security of Your Information
We use industry-standard encryption methods, including SSL (Secure Socket Layer) certificates, to protect your personal information during transmission. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. We are committed to safeguarding your information and continually review our security measures.
7. International Data Transfers
If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our services, you consent to the transfer of your data to countries with different data protection laws.
8. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on this page and update the "Last Updated" date at the top. We encourage you to periodically review this page to stay informed about our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: sales@ezejewelry.com
Mailing Address: sales@ezejewelry.com
We value your privacy and are committed to addressing any concerns you may have regarding your personal information.
