Privacy policy
This Privacy Policy describes how www.ezejewelry.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the WebSite.
CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by mail.
Collecting Personal Information
When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the website accurately for you, and to perform analytics on Site usage to optimize our website.
Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the website.
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal information to provide our services to you, which include offering products for sale, processing payments, shipping, and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a few different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
POLICIES
Item Availability & Price Changes
All items shown on the website are subject to prior/made to order sales. Occasionally, those priced items may be out of stock and will have to be special ordered. In those cases, we will contact you by email and let you know the expected delivery time.
Product prices are subject to change. We reserve the right to cancel an order and refund a customer’s money, if we find that a price is listed incorrectly on our website. In addition, we reserve the right to change prices for the same product to reflect changes in the metals, diamonds, and gemstone markets.
Shipping Fees
Eze Jewelry offers free shipping for all online orders delivered USA & Canada & Europe.
Additionally, customers may be responsible for paying taxes and/or duties upon pickup. Please contact us to arrange an international delivery.
Shipping Details
FedEx & DHL requires a signature for all deliveries from Eze Jewelry. Please do your best to ensure that the recipient of the delivery will be at home or office to receive the package.
We can only deliver to a street address, not a P.O. box.
Privacy Policy
It is important to us that you feel comfortable interacting with ezejewelry.com. For this reason, we want you to fully understand the priority that we place on the confidentiality of customer information.
We will keep you apprised of how we collect customer information through this Privacy Policy. This Policy may change over time, so please periodically check this page.
Registration Information
We retain information provided by our visitors when registering for an account, including name, email address, mailing address and phone number. We utilize industry-standard encryption technologies when transmitting and receiving customer registration information. Moreover, we store customer registration information in a secure, confidential database with the account password as an encrypted string.
Payment Information
For your security, we do not store full credit or debit card numbers to our customer database, nor do we save other sensitive cardholder data, including expiration dates or card security codes.
Cookies & Sessions
Eze Jewelry uses cookies to record visitor’s session information, including pages that a visitor views, the amount of time spent on different web pages and the items entered their shopping bag when ordering. Cookies are required to add items to the shopping bag and purchase items through checkout.
Disclosure
We may disclose your personal information, if required by law, court order or a good faith belief that such disclosure is necessary to be following the law.